Terms and Conditions

Last Updated: September 17th 2024

Welcome to Quotoro operated by ADVISOR CONCEPTS LIMITED company registration number 15960595 ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of www.quotoro.com (the "Website") and the services provided through the Website (the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website and Services.

Acceptance of Terms

By using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you are accessing or using the Website on behalf of a business or entity, you represent and warrant that you have the authority to bind such entity to these Terms.

Services Provided

Quotoro provides an advertising platform for mortgage advisors to be discovered by and connect with potential leads. We facilitate introductions between advisors and leads by placing mortgage advisor profiles on widgets and web pages operated through a partner network. We aim to maximise each mortgage advisor's visibility through the partner network channels. We do not guarantee the success or accuracy of these leads.

No Guarantee of Leads

Quotoro does not warrant that the leads provided will meet your expectations or lead to successful business engagements. The user assumes all responsibility for any business conducted as a result of using our platform.

User Responsibility

It is the responsibility of advisors to vet the leads they receive from Quotoro. Advisors should conduct their own due diligence before engaging with any lead. The quality of the lead is outside Quotoro's control and Quotoro does not endorse or verify the authenticity of the leads. Advisors should keep their profiles accurate, up to date and place their ad subscriptions with relevant partner channels to maximise visibility. Advisors promise to adhere to conduct guidelines provided by channel partners and to provide their services with attention to those guidelines. Failure to adhere to channel partner guidelines may result in warnings, temporary suspension, or permanent dismissal from the platform. Advisors will be notified of any violations, and continuous or egregious misconduct will result in termination of access. Partners retain the sole discretion to block advisors from their channels, with or without notice.

Eligibility

To use the Services, you must be an FCA-registered mortgage advisor, be at least 18 years old and legally capable of entering into a binding contract. By using the Website, you represent and warrant that you meet these eligibility requirements.

User Accounts

To access certain features of the Website, you are required to create an account ("Account"). You agree to:

You are solely responsible for all activities that occur under your Account.

Advertising Accuracy

Mortgage advisors and other advertisers using Quotoro are solely responsible for the content and accuracy of the information provided in their profiles, advertisements, and any other promotional materials displayed on the platform. By submitting any content for advertising or listing purposes, you represent and warrant that all information is accurate, up-to-date, and compliant with all applicable laws, regulations, and industry standards.

Quotoro does not verify or endorse the accuracy of the information provided by advertisers and shall not be held liable for any inaccuracies, omissions, or misrepresentations in the advertisements. It is the responsibility of users engaging with advisors to conduct their own due diligence. Quotoro reserves the right to remove any content or suspend advertising privileges if we become aware of any false, misleading, or non-compliant content.

Fees and Payment

You agree to pay all fees for the Services in accordance with the terms presented to you at the time of purchase or subscription. All payments are non-refundable, except as otherwise stated in these Terms or required by applicable law. In the event of a subscription, your payment method will be automatically charged at the beginning of each billing period. Failure to pay any due fees may result in suspension or termination of access to the Services.

Use of the Website and Services

You agree to use the Website and Services only for lawful purposes. You are prohibited from:

Acceptable Use of the Website and Services

You agree to use the Quotoro Website and Services in accordance with these Terms and all applicable laws and regulations. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs, or other harmful material. Attempting to gain unauthorised access to our Website, servers, or any connected systems, or launching denial-of-service attacks, is strictly prohibited.

Additionally, you may not use the Website to scrape data, build commercial prospecting lists, or engage in data mining. Any use of the platform's functionality to contact advisors for purposes other than genuine inquiries related to mortgage services is also prohibited.

If we detect any misuse or unauthorised activities, Quotoro reserves the right to block your access to the Website and take appropriate legal action where necessary. You will be notified if your access is restricted, and if you believe this is an error, you may contact us to request a review. However, the decision to restore access remains at our sole discretion.

Links to third party websites

The Website may contain links to third-party websites or services that are not operated by Quotoro. These links are provided for your convenience and information only. The inclusion of any third-party link does not imply endorsement, approval, or recommendation by Quotoro of the site, its operator, or the content provided on those sites.

Please note that Quotoro has no control over and is not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Quotoro shall not be held liable for any loss or damage that may arise from your use of or reliance on any third-party content, services, or websites linked from our platform.

We encourage you to review the terms and privacy policies of any third-party websites you visit before engaging with them.

Data privacy

For more information on how we collect and process personal data, please refer to our Privacy Policy.

Intellectual Property

All content and materials on the Website, including text, graphics, logos, and software, are the property of Quotoro or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for your personal or professional purposes. You may not modify, reproduce, or distribute any content from the Website without prior written permission from Quotoro.

Disclaimers

No Warranty

The Website and Services are provided on an "as is" and "as available" basis. We make no warranties, whether express or implied, regarding the availability, accuracy, or reliability of the Website or Services.

Limitation of Liability

To the fullest extent permitted by law, Quotoro shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or Services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Quotoro, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with your use of the Website or Services or violation of these Terms.

Complaints

If you have any complaints or disputes with regard to the Services, please contact us at casper@quotoro.com. We aim to resolve disputes promptly. In the event that we cannot resolve your complaint within 30 days, you may have the option to escalate the matter to alternative dispute resolution services, or, where applicable, seek recourse through the courts.

Termination

We reserve the right to terminate or suspend your access to the Website and Services at any time, for any reason, without notice, including if we believe you have violated these Terms.

Modifications to Terms

Quotoro reserves the right to modify these Terms at any time. We will notify you of any significant changes by posting the updated Terms on the Website or through other communication methods. Your continued use of the Website after such changes indicates your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.

Contact Us

If you have any questions or concerns about these Terms or the Services, please contact us at:

Quotoro (Advisor Concepts Limited)

Email: casper@quotoro.com

Phone: +447460086253

Address: 1108 Mawes House, 5 Castle Square, SE17 1EQ, London, United Kingdom